Customer Care
Munkbridge Homes Ltd
Customer Care
We’re Always On Hand To Help You
At Munkbridge Homes, we strive to provide our homeowners with the highest quality homes and an exceptional living experience. Our homes are designed and built with a focus on sustainability and premium materials, ensuring that our properties are not only beautiful but also environmentally responsible.
If you require any assistance with your new property, please contact Munkbridge Homes Customer Care:
Office Hours
Monday to Friday
8.30am to 5.00pm
Customer Care
Call
01623 325 010
Email Us
care@
munkbridgehomes.co.uk
Contacting Customer Care
Munkbridge Homes Ltd pride ourselves on our build quality and design but also recognise that sometimes you may encounter problems in your new home. We will make every effort to try to resolve these issues as soon as possible and therefore have put in place our Customer Care Department to assist in reporting any defects or queries relating to your new home.
In order for us to provide a speedy and efficient service for you, we would request that any defects you notice over the next two years be reported initially in writing to the email: care@munkbridgehomes.co.uk or use the form below to contact us.
If you feel that your needs are of a more urgent nature, then please call us on 01623 325010, Monday to Friday, 8.30 a.m. to 5.00 p.m.
Emergency Care
If you have any emergencies outside these hours, please refer to the Emergencies Procedures section in your welcome pack. Upon reporting your defect, please quote the relevant information to enable us to assist you in the most effective way possible:
Address | Plot Number | Development | Telephone Number
Emergencies are classified as follows:
*Before contacting a gas or electrical
emergency, please ensure that the problem is not caused by a general failure in your area.
